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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Logo at top of form no longer showing on Windows 10 mobile

    Asked by actionvillageindia on May 10, 2017 at 04:13 PM

    The form was working fine and showing the nice full width logo on both desktop and windows 10 mob until windows update last night.............

     

    Is this something that jotform can fix and/or there a setting in my Lumia 950 mobile which has changed to not show the logo?

    Many thanks

     

    Halford

    Page URL:
    https://form.jotformeu.com/71153570858360

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    JotForm Support

    Answered by david on May 10, 2017 at 06:38 PM

    Try adding the logo as an image field inside the form, rather than as a logo at the top of the form:

    Images inside the form area should show on mobile.

    Here is a copy of the form with the logo removed and reinserted as an image field in the form:

    https://form.jotformpro.com/71296736252966

    It should be working on mobile.