Why do I get a second 'Submit' button after submitting form?

  • atk5101
    Asked on May 10, 2017 at 4:55 PM

    My form asks the user how they want to pay... PayPal or Check (see Page 4).  If the user selects PayPal, then the PayPal components are used on Page 7.  The user then clicks the Submit Membership button and is redirected to PayPal.  All works great!

    However, if the user select Check, then I hide the PayPal components on the last page (Page 7).  The user clicks the Submit Membership button and is then presented with another page that I didn't create.  It has another Captcha entry and 'submit form' button.  If the user clicks this second 'submit form' button, then they do not go to PayPal and immediately redirected to my custom Thank You page.  This is all working great except for the second submission page.

    Why is this second submission page showing up and how can I get rid of it?

  • Kiran Support Team Lead
    Replied on May 10, 2017 at 10:10 PM

    This is a duplicate thread to https://www.jotform.com/answers/1141460/ which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!