What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF question

    Asked by leimay on July 16, 2012 at 12:36 PM

    I was wondering why you cannot see a collapsed portion of a form when you download it as a PDF. And how can you see that part of a form once it is downloaded as a pdf?

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    JotForm Support

    Answered by NeilVicente on July 16, 2012 at 06:16 PM

    The form's PDF is based on how the end-user's browser interprets the form. That is why you should set the form  collapses' status to "Open" before creating a PDF version of it.