Submission data displaying only few columns in the integrated google spreadsheet

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    Asked on May 10, 2017 at 08:53 PM

    Today, I noticed that the submission data was missing again, so I re-integrated the form with google spreadsheet. This made only a couple of collumns visible, but the rest of the data in the collumns is missing. This happened a number of times before ast month.

    Could you help me with this?

    Thanks in advance!


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    Answered on May 10, 2017 at 09:00 PM

    Generally, the submission data displays the date field when accessing the submissions from a different datacenter. Please check if you have enabled EU datacenter in the Data settings of your account. If so, please try accessing the forms using and then try integrating the Google spreadsheet. If you have not enabled EU datacenter, you may use to login to your account. 

    Let us know if you need any further assistance. We will be happy to assist.