My order form's items suddenly disappeared!

  • Profile Image
    annieland
    Asked on May 10, 2017 at 08:55 PM

    Hi there.  After days of working to get my form just how I want it, and successfully using it for the past few weeks, it suddenly broke.  At least on all my mobile devices (iOS).  I haven't touched a thing.  Just went to look at it today for the first time in a couple weeks and it's practically blank.  I have no time or desire to mess around with it for another week to get it working again.  Can someone take a look at it and see if there's an easy css injection for it?  Otherwise I'm ready to throw in the towel.

     

    Thanks!

    Annie

    https://form.jotform.com/annieland/annies-real-italian-ice-complex

  • Profile Image
    seth
    Answered on May 11, 2017 at 01:54 AM

    Hello,

    I see that your products are not displayed properly on mobile devices. I checked the issues and found out that this code solves the issue:

    .form-product-container{

      display:inline !important;

    }

    Here is the result on my end:

    Can you please try this code and turn back to us with the results.

    Thank you very much.

     

     

  • Profile Image
    annieland
    Answered on May 11, 2017 at 11:05 AM

    Thank you so much.  I figured it was something simple that would have taken me a week of wrecking my form to figure out.  I hope stuff doesn't keep randomly happening like this though.  I'll have to keep a closer eye on my form.

     

    Annie

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    BDAVID
    Answered on May 11, 2017 at 12:12 PM

    On behalf of my colleague, you are welcome! Contact us any time you want to, we will be glad to assist you.