Autocomplete address widget is not working on my form

  • Riley VanHorn
    Asked on May 10, 2017 at 9:24 PM

    Even with the google API key, I can't get the autocomplete feature to work.  I tried taking the key away, refreshing and adding it back, but it still doesn't work.  

    I have added some conditional logic to the page. I moved it after the autocomplete box thinking that might help, but it did not. Here is the link to the form.  This would really help submissions if we can get it to work!

    https://form.jotformpro.com/71294280120952

  • Kiran Support Team Lead
    Replied on May 10, 2017 at 9:50 PM

    I have checked the auto-completed widget on a test form and it seems to be working fine at my end. Please see the screencast below:

    Autocomplete address widget is not working on my form Image 1 Screenshot 20

    I see that there is only one submission on the form and I believe it is a test submission. If so, could you try removing the widget from the form and add it again to see if that works?

    Please get back to us if you need any further assistance. We will be happy to help.