What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autocomplete address widget is not working on my form

    Asked by Riley VanHorn on May 10, 2017 at 09:24 PM

    Even with the google API key, I can't get the autocomplete feature to work.  I tried taking the key away, refreshing and adding it back, but it still doesn't work.  

    I have added some conditional logic to the page. I moved it after the autocomplete box thinking that might help, but it did not. Here is the link to the form.  This would really help submissions if we can get it to work!

    https://form.jotformpro.com/71294280120952

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    JotForm Support

    Answered by Kiran on May 10, 2017 at 09:50 PM

    I have checked the auto-completed widget on a test form and it seems to be working fine at my end. Please see the screencast below:

    I see that there is only one submission on the form and I believe it is a test submission. If so, could you try removing the widget from the form and add it again to see if that works?

    Please get back to us if you need any further assistance. We will be happy to help.