- KarensFormsAsked on May 10, 2017 at 09:52 PM
I am having trouble Forwarding forms that have been submitted. When I FORWARD a form it says it was forwarded successfully to the person I sent it to but they haven't received it.
Am I doing something wrong? How can this error be fixed? The convenience of forwarding some of the forms I received that have been completed and returned to me would be AWESOME I that feature of your service worked.
- JotForm SupportNik_CAnswered on May 11, 2017 at 02:32 AM
I tested your email forwarding and I saw the problem. It says it is sent but the email is not showing in the Inbox.
Then I tested by changing the sender email:
And that worked, I received the email.
So, I'm not sure if it is something related to that email solely, but could you try changing the email as well, and see if it works for you?
We'll wait for your response.