- redrockmotelAsked on May 10, 2017 at 10:24 PM
I no longer use jot form on my website I would like to cancel my subscription fee with you.
Please let me know what I need to do.
- JotForm DevelopercemAnswered on May 11, 2017 at 01:24 AM
You can downgrade your subscription from billing section of your account settings page.
1- Access your account settings by simply clicking https://www.jotform.com/myaccount/
2- Choose "Billing" section from tabs at the left
3- From your current plan, you can switch to "Starter/Free" plan by clicking the downgrade button beneath the plan
For a more detailed explanation, please look at the https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account.
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