Scrollable text widget: Becomes unscrollable if page break is added

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    Kapsitidis
    Asked on May 11, 2017 at 03:47 AM

    good morning...i want to add more words inside the content text in the terms and conditions...but he stops me as you can see in the link:

    https://eu.jotform.com/build/71211499495362#preview

    any solutinon...i have use the widjet short scrollable text...but i dont see if you have long scrollable text

     

  • Profile Image
    seth
    Answered on May 11, 2017 at 03:53 AM

    Hello,

    I think you couldn't update the content of the Short Scrollable Widget since you are in the preview mode. Please go into Build mode and update the content of the widget from widget settings:

    I cloned your form and able to update the content. Please give it a try and turn back to us with the results.

    Please have a look at this widget also:

    https://widgets.jotform.com/widget/terms__conditions

    Best.

  • Profile Image
    Kapsitidis
    Answered on May 11, 2017 at 04:13 AM

    when i write update update in the content text i have problem with the greek language...

    there is a widget long scrollable text?...or can i write a long text and put scroller after?...

     

  • Profile Image
    Sven
    Answered on May 11, 2017 at 04:45 AM

    I have cloned your form, and added more greek text and I was able to update without issues, please see my cloned version of your form:

    https://form.jotformpro.com/71302110031935

     

    Are you getting any error when trying to update the widget? Please explain as I couldn't reproduce the issue.

     

    Thank you!

     

     

  • Profile Image
    Kapsitidis
    Answered on May 11, 2017 at 05:43 AM
    Whatever changes I make and how much text i add, it shows me up here in the
    preview
    2017-05-11 11:45 GMT+03:00 JotForm :
    ...
  • Profile Image
    Sven
    Answered on May 11, 2017 at 06:05 AM

    Hi, 

    If you have attached an image, it didn't come through, please re-attach it by clicking on the image icon here in the forum text editor, you will then see a small window to browse and upload your image:

     

    Thank you!

  • Profile Image
    Kapsitidis
    Answered on May 12, 2017 at 05:43 AM
    thanks you for your prompt replies...my point is that this specific widjet
    Short scrollable text has a word limit and it doesnt allow me to add more
    text, however i do it..the screenshot i attached is for you to see the
    exact point it stops me for writing
    https://eu.jotform.com/build/71211499495362
    2017-05-11 13:05 GMT+03:00 JotForm :
    ...
  • Profile Image
    seth
    Answered on May 12, 2017 at 06:42 AM

    Hello,

    I checked the issue and I could replicate it on my side that the widget won't accept any more text. However, this is not a bug. As you can understand from the widget's name, it is a widget for short Terms. If you need more space for your terms, please try this widget:

    https://widgets.jotform.com/widget/terms__conditions

    We didn't receive the screenshot that you provided. Please use this link to give an answer:

    https://www.jotform.com/answers/1141812

    You can add an image using the text editor buttons:

    We are awaiting your response.

  • Profile Image
    Kapsitidis
    Answered on May 15, 2017 at 04:42 AM

    how it works the Scrollable text widget?i put in on my form but i cant write text inside

  • Profile Image
    Nik_C
    Answered on May 15, 2017 at 05:03 AM

    Scrollable text widget will make the long Text field scrollable.

    For example, if you have a long text in text field:

    You could insert scrollable text widget and make that field scrollable, here is the example: https://form.jotformpro.com/71342669892973

    Also, if that doesn't work here is another widget that might help https://widgets.jotform.com/widget/short_scrollable_terms

    Let us know if you have any further questions.

    Thank you!

  • Profile Image
    Kapsitidis
    Answered on May 15, 2017 at 05:10 AM

    look i have insert a long text field with text, and i put the scrollable text into the long text field but nothing... also i know about the short scrollable text but it has word limit

  • Profile Image
    Nik_C
    Answered on May 15, 2017 at 05:20 AM

    I checked your form but I don't see the Text field there. I saw the widget:

    You should add regular Text field:

    Copy and Paste the text inside, and the Scrollable text widget will make that text scrollable.

    If you need any further assistance please let us know.

    Thank you!

  • Profile Image
    Kapsitidis
    Answered on May 15, 2017 at 05:27 AM

    please can you see it now...because i am doing the right moves without result...see it i have text and put the scrollable text but nothing....sorry

  • Profile Image
    Nik_C
    Answered on May 15, 2017 at 06:24 AM

    I checked your form and I found the cause of this problem, it's the Page break field:

    If you remove the Page break, the text will scroll. 

    I will forward this thread to our backend team for further checking. In the meantime, you could remove the page break so the text is scrollable.

    We will inform you through this thread once the issue is resolved.

    Thank you!

  • Profile Image
    Kapsitidis
    Answered on May 16, 2017 at 05:43 AM
    hi one last question...how i can add a link on the form and when the user
    cliks it will open a word or pdf

    2017-05-15 13:24 GMT+03:00 JotForm :
    ...
  • Profile Image
    Sven
    Answered on May 16, 2017 at 05:45 AM

    I have moved your last question to a new thread, and we will attend it accordingly.

    Please see:

    https://www.jotform.com/answers/1145737

     

    Thank you!

  • Profile Image
    widgets
    Answered on May 23, 2017 at 12:42 AM

    Hi we apologize for the late response. Term scroll widget should now work as expected. Please try it again and let us know if the problem persist.

    Regards,
    Widget Team