What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Text element: not recognizing HTML tags and not displaying properly

    Asked by becshall73 on May 11, 2017 at 04:30 AM

    Hi,

    The problem detailed here has recurred:  https://eu.jotform.com/answers/1010971-Form-is-rendering-as-HTML-tags#3

    I have a lot of forms, some of which I have been using for over a year, that use the html <nav> tag.  Today I noticed again that this is not rendering correctly (see screenshot).

    I haven't changed this form for a while and it was working correctly last time I looked.

     

    Thanks.

    Rebecca

    Page URL:
    https://eu.jotform.com/build/50875831103957

    Screenshot
  • Profile Image

    Answered by Sven on May 11, 2017 at 05:07 AM

    Hi, 

    I have cloned your form and I could reproduce the issue. I'm escalating this to our developers so they can look into it. You will be updated via this thread.

     

    Thank you!

  • Profile Image

    Answered by becshall73 on May 15, 2017 at 09:13 AM

    Any news on this?

    Thanks.

  • Profile Image

    Answered by Sven on May 15, 2017 at 09:28 AM

    Hi, 

    We still don't have any update on this, but I can see that the ticket is marked as important. Our developers will get to it as soon as they can, and we will notify you via this thread.

     

    Thank you!

  • Profile Image

    Answered by becshall73 on May 24, 2017 at 02:47 PM

    Hi, any news on this?

    Thanks

  • Profile Image

    Answered by Sven on May 24, 2017 at 03:55 PM

    Hi, 

    Unfortunately we don't have any update on this, I have put a note to the assigned team to follow up with them, we'll notify you with any updates.

    Thank you!