- BGKAsked on May 11, 2017 at 05:00 AM
- JotForm Supportashwin_dAnswered on May 11, 2017 at 05:29 AM
I'm sorry for the trouble caused to you.
Unfortunately I am unable to check the screenshot you have shared. Its too small in size to view.
I did check your form and found that you have added "Single Choice" question in your form and it correctly displays radio buttons which allows only one selection. Please check the screenshot below:
I would suggest you to please explain your issue a bit more in detail and we will try to help you.
We will wait for your response.
- BGKAnswered on May 17, 2017 at 09:18 AM
thanks for your quick response.
Under characteristics of single Choice (please see the file attached)I choose under extension 'standartmäßig ausgewählt' in the german version no option. It should appear no choice after opening the form.
Hopefully these information will be helpful to solve the problem.
Mit freundlichen Grüßen,
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- JotForm SupportJim_RAnswered on May 17, 2017 at 10:13 AM
Sorry but we still failed to understand what the main problem is. We're going to ask a series of questions so please answer them all, with as much details as possible:
1. What are you trying to do?
2. What do you mean when you said "Chosen Characteristic"?
3. Is this the form you're working on 71293559065362?
3a. If it is, which Single Choice field is it?
(I'm asking because your screenshot looks different from how that form looks like now)
4. Is it possible that you're referring to the default value of the Single Choice Field? If you were, there's no default value set on that field. The reason you're seeing it preselected was because you enabled CONTINUE FORMS LATER (or autofill). To disable this, just follow the guide I'm linking below.
Complete guide: How-to-Enable-Auto-Fill-on-Forms
- BGKAnswered on May 17, 2017 at 10:37 AM
Thanks for the response.
Number 4 brought the solution! Now it's working !
Thanks a lot!