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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to disable form autofill?

    Asked by BGK on May 11, 2017 at 05:00 AM
    Page URL:

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    JotForm Support

    Answered by ashwin_d on May 11, 2017 at 05:29 AM

    Hello BGK,

    I'm sorry for the trouble caused to you. 

    Unfortunately I am unable to check the screenshot you have shared. Its too small in size to view.

    I did check your form and found that you have added "Single Choice" question in your form and it correctly displays radio buttons which allows only one selection. Please check the screenshot below:


    I would suggest you to please explain your issue a bit more in detail and we will try to help you.

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by BGK on May 17, 2017 at 09:18 AM

    Hello ,

    thanks for your quick response.

    Under characteristics of single Choice (please see the file attached)I choose under extension 'standartmäßig ausgewählt' in the german version no option. It should appear no choice after opening the form.

    Hopefully these information will be helpful to solve the problem.


    Mit freundlichen Grüßen,


    Susanne Weyers

    - Verwaltung –


    Bundesgütegemeinschaft Kompost .e.V.

    Von-der-Wettern-Straße 25

    51149 Köln


    Tel.: 02203/3 58 37 - 0

    Fax: 02203/3 58 37 – 12


    E-Mail:   s.weyers@kompost.de

    Internet:  www.kompost.de


    VR 6261

    USt-Id-Nr: DE 172 714343 

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    JotForm Support

    Answered by Jim_R on May 17, 2017 at 10:13 AM

    Sorry but we still failed to understand what the main problem is. We're going to ask a series of questions so please answer them all, with as much details as possible:

    1. What are you trying to do?

    2. What do you mean when you said "Chosen Characteristic"?

    3. Is this the form you're working on 71293559065362?

       3a. If it is, which Single Choice field is it?

       (I'm asking because your screenshot looks different from how that form looks like now)

    4. Is it possible that you're referring to the default value of the Single Choice Field? If you were, there's no default value set on that field. The reason you're seeing it preselected was because you enabled CONTINUE FORMS LATER (or autofill). To disable this, just follow the guide I'm linking below.

    Complete guide: How-to-Enable-Auto-Fill-on-Forms 

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    Answered by BGK on May 17, 2017 at 10:37 AM

    Thanks for the response.

    Number 4 brought the solution! Now it's working !

    Thanks a lot!

    Perfect Support!!!

    Best wishes