- JotForm SupportMike_GAnswered on May 11, 2017 at 08:19 AM
We would like to apologize for any inconvenience, however, when I checked the account associated with the email address you used in your post, I see that its status is active and you should be able to access your account and forms.
Are you having difficulties logging in your account? May we know what particular issues are you encountering, please?
You might also be referring to a different account. May we know your account's username, please? Or, you can also provide the link to any of your forms.
We will wait for your response.