What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The birthday field in the form is preventing us to move to the next page

    Asked by igraceca on May 11, 2017 at 09:03 AM

    When we put in a birthday it says the field is required, and it's filled in, but it doesn't recognize it and  won't let you continue. I'll play with it and see what I can come up with. It works fine from my computer but not on a mobile device.

    Page URL:
    http://igrace.ca/vbs-galacticstarveyors-kids/

  • Profile Image
    JotForm Support

    Answered by Welvin on May 11, 2017 at 10:18 AM

    What's your mobile device, the brand and model. I've tested it with Android phone, I was able to submit it without any issues. Did you figure it out? Let us know if you are still experiencing this problem.