I am receiving approval email before its delivery

  • Profile Image
    mrkline
    Asked on May 11, 2017 at 09:38 AM

    Each time a form is submitted I get this and have to approve or reject before it is delivered.  Can you please tell me how to make this stop?  I don't need to approve them.

     

    Your decision is requested.

     

    JotForm(noreply@jotform.com) has asked you to approve the attached message for delivery to:

     

    Thank you 

  • Profile Image
    candy
    Answered on May 11, 2017 at 10:23 AM

    Hello,

    I have cloned the form named "Mosquito Do Not Spray Request Form" in order to test it.

    I have seen that there is not any notification email configuration in the form in order to send that email as you have written.

    I couldn't replicate the issue you have with the form.

    Which email address did you receive that email? So that, we can check our email logs.

    Waiting for your response.

    Thanks in advance.