What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am receiving approval email before its delivery

    Asked by mrkline on May 11, 2017 at 09:38 AM

    Each time a form is submitted I get this and have to approve or reject before it is delivered.  Can you please tell me how to make this stop?  I don't need to approve them.


    Your decision is requested.


    JotForm(noreply@jotform.com) has asked you to approve the attached message for delivery to:


    Thank you 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by candy on May 11, 2017 at 10:23 AM


    I have cloned the form named "Mosquito Do Not Spray Request Form" in order to test it.

    I have seen that there is not any notification email configuration in the form in order to send that email as you have written.

    I couldn't replicate the issue you have with the form.

    Which email address did you receive that email? So that, we can check our email logs.

    Waiting for your response.

    Thanks in advance.