What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm getting an Invalid Application Credentials error when submitting Dwolla Integrated form

    Asked by Qualitypoolcaretx on May 11, 2017 at 09:57 AM

    I have reinstalled the jotform to my website @ www.qualitypoolcaretx.org and yes I checked to ensure the Dwolla ID had the dashes in it, key is correct and secret key as well. If I fill out the jotform it still gives me the error of Invalid Credentials. However if I do not fill out the jotform and just hit the submit button then it gives me a thank you message. I then receive a notification stating my jotform received a submission. However it NEVER takes me to the Dwolla payment portal for my customer's to make payments. I am not sure what else to do. I have contacted Dwolla both in messages and in a phone conversation and they indicate it is an issue with the jotform. Please help

    Page URL:
    http://www.qualitypoolcaretx.org

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    JotForm Support

    Answered by Welvin on May 11, 2017 at 10:43 AM

    I've fixed it for you. You have a space after the last character in your Application and Secret Keys.