I'm getting an Invalid Application Credentials error when submitting Dwolla Integrated form

  • Profile Image
    Asked on May 11, 2017 at 09:57 AM

    I have reinstalled the jotform to my website @ www.qualitypoolcaretx.org and yes I checked to ensure the Dwolla ID had the dashes in it, key is correct and secret key as well. If I fill out the jotform it still gives me the error of Invalid Credentials. However if I do not fill out the jotform and just hit the submit button then it gives me a thank you message. I then receive a notification stating my jotform received a submission. However it NEVER takes me to the Dwolla payment portal for my customer's to make payments. I am not sure what else to do. I have contacted Dwolla both in messages and in a phone conversation and they indicate it is an issue with the jotform. Please help

  • Profile Image
    Answered on May 11, 2017 at 10:43 AM

    UPDATE: Unfortunately, Dwolla is discontinuing its product as of October 2018. But if you’re looking for an alternative to collect ACH payments through your forms, you can check out other great alternatives here.

    I've fixed it for you. You have a space after the last character in your Application and Secret Keys.