What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I fetch coupon codes from Stripe when enabling User Defined Amount?

    Asked by olovesz on May 11, 2017 at 10:43 AM

    Can you use this option if you use stripe as a user defined payments?



    This is a re-post of a comment on Stripe Forms: Fetch Coupon Code from Stripe

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    JotForm Support

    Answered by Welvin on May 11, 2017 at 11:28 AM

    I'm sorry, but you can't. The coupon feature is not available when selecting the User Defined Amount option. The coupon is only available for product based or subscription based payments. 

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    Answered by myaustinlux on June 28, 2017 at 05:56 PM

    I don't see this on the new JotForm settings - is this feature still enabled?
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    JotForm Support

    Answered by BDAVID on June 28, 2017 at 07:53 PM

    @myaustinlux, your question will be addressed on the following thread: https://www.jotform.com/answers/1186729