Page next button is not working on my form

  • Profile Image
    olovesz
    Asked on May 11, 2017 at 11:34 AM

    and also, sometimes, when I go to Preview Form and fill out the first page and click the next button, nothing happens.

     

    https://www.jotform.com/71259571284159

  • Profile Image
    Kiran
    Answered on May 11, 2017 at 11:46 AM

    I have cloned your JotForm to my account to test. As I check the form I see that not only the page next button is not working but also the form collapse is also not working. 

    I am currently running some test on the cloned version of the form. I'll get back to you here with my findings soon.

    Thank you!

  • Profile Image
    Kiran
    Answered on May 11, 2017 at 12:32 PM

    I have checked your JotForm and I have tried deleting all the conditions on the cloned form to see if they were causing the issue. But the issue still persists after deleting the conditions. It looks like some fields are causing the issue. I notice that the calculations are also not working on the form.

    Could you try reverting the form to an earlier working version from the form revision history? Please refer to the guide below that can help you with reverting the form to an earlier version.

    https://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Once we have the form working, we'll further investigate the calculation issue.

    Please get back to us if the issue still persists. We will be happy to help.