What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Page next button is not working on my form

    Asked by olovesz on May 11, 2017 at 11:34 AM

    and also, sometimes, when I go to Preview Form and fill out the first page and click the next button, nothing happens.



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    JotForm Support

    Answered by Kiran on May 11, 2017 at 11:46 AM

    I have cloned your JotForm to my account to test. As I check the form I see that not only the page next button is not working but also the form collapse is also not working. 

    I am currently running some test on the cloned version of the form. I'll get back to you here with my findings soon.

    Thank you!

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    JotForm Support

    Answered by Kiran on May 11, 2017 at 12:32 PM

    I have checked your JotForm and I have tried deleting all the conditions on the cloned form to see if they were causing the issue. But the issue still persists after deleting the conditions. It looks like some fields are causing the issue. I notice that the calculations are also not working on the form.

    Could you try reverting the form to an earlier working version from the form revision history? Please refer to the guide below that can help you with reverting the form to an earlier version.


    Once we have the form working, we'll further investigate the calculation issue.

    Please get back to us if the issue still persists. We will be happy to help.