Form not working in Safari

  • Profile Image
    1njretoucher
    Asked on May 11, 2017 at 11:44 AM

    I embedded it in an iframe, and I also checked to make sure javascript is enabled but still nothing. 

    The problem is that the form won't allow anyone to type into text fields.

    It works fine on Chrome though.

    Heres a link to it:

    https://form.jotform.us/70754348349162

    Thanks!

  • Profile Image
    ashwin_d
    Answered on May 11, 2017 at 12:58 PM

    Hello 1njretoucher,

    I'm sorry for the trouble caused to you. 

    I did test your form in safari browser and I am not able to replicate the issue you are having. I was able to type in the form fields successfully. Please check the screenshot below:

     

    I would suggest you to please share the webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!

  • Profile Image
    1njretoucher
    Answered on May 11, 2017 at 01:28 PM

    Thanks for the reply, I haven't published it on my website yet. I tried it another computer but it also didn't work. I'm not sure what could be causing the problem and why you don't seem to be experiencing them as well. 

  • Profile Image
    ashwin_d
    Answered on May 11, 2017 at 02:01 PM

    Hello 1njretoucher,

    I am not sure what can cause this. I would suggest you to please inject the following custom css code in your form and see if that solves your problem:

    .form-textbox {

        padding: 1px 10px !important;

    }

    The following guide should help you on how to inject custom css code in form:  https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    I would also suggest you to please clear your browser cache as well. The following guide should help you in clearing browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Thank you!