What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to add Square payment integration

    Asked by dakota1972 on May 11, 2017 at 01:50 PM

    We are building another jotform but it will not let us select square as the payment type it only allows us to use paypal and will not let us click off of it! 


    We are a 501 c 3 non profit! we save lives every day please help

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    JotForm Support

    Answered by Jan on May 11, 2017 at 02:52 PM

    Please take note that you can only have 1 payment gateway on a single form. Upon checking, your form is currently integrated with PayPal. You need to delete this in order to add Square payment.

    Select the order field and then click the "Trash" icon.

    After that, add the Square payment gateway. If you need a guide, this blog post might help.

    The product should still appear after your added Square payment.

    Hope this helps. Let us know if you're still having issues. Thank you.