Unable to add Square payment integration

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    Asked on May 11, 2017 at 01:50 PM

    We are building another jotform but it will not let us select square as the payment type it only allows us to use paypal and will not let us click off of it! 


    We are a 501 c 3 non profit! we save lives every day please help

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    Answered on May 11, 2017 at 02:52 PM

    Please take note that you can only have 1 payment gateway on a single form. Upon checking, your form is currently integrated with PayPal. You need to delete this in order to add Square payment.

    Select the order field and then click the "Trash" icon.

    After that, add the Square payment gateway. If you need a guide, this blog post might help.

    The product should still appear after your added Square payment.

    Hope this helps. Let us know if you're still having issues. Thank you.