What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Autosuspension

    Asked by Andy Bensen  on May 11, 2017 at 02:10 PM

    Account:  reitenstree@gmail.com  


    I have been working on these forms, but for an unexplained reason have been autosuspended and cannot access my account or view these forms.  Any support and explanation would be appreciated.  

    Thank you,


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    JotForm Support

    Answered by ktyaguirre on May 11, 2017 at 02:57 PM

    Thank you for contacting us!

    We have reviewed your account and your forms are in compliance with the terms and conditions.

    Please accept out apologies in regards to these matter.

    We have activated your account and your forms are available for you to continue working on them.

    Feel free to contact support if you might need further assistance.

    Thank you.