What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The underline does not displayed in the Preview Mode

    Asked by IDOEWebmaster on May 11, 2017 at 04:36 PM

    Please check this form https://form.jotformpro.com/71306517715959 to have the underline displayed in the Preview Mode.

    The underline is displayed in the Build Mode, but does not displayed in the Preview Mode.

    Build Mode: School Food and Nutrition Service Management Training

    Preview Mode: School Food and Nutrition Service Management Training

    Please fix the Preview Mode for the underline to be displayed.

    Thank you,

    IDOE Webmaster.

     

     

    Page URL:
    https://form.jotformpro.com/71306517715959

  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 11, 2017 at 06:01 PM

    I have checked your form and I can see what you're reporting; however, I have removed and added the underlined setting from your text and it worked now, do note that this should have been set through the text editor tools, highlighting the text, clicking on the underline option and saving changes:

    This is how the text on your form should be displayed now: 

    Hope this helps. 

  • Profile Image

    Answered by IDOEWebmaster on May 12, 2017 at 08:12 AM

    Thank for the responding, now I know your Jotform platform does not work with the tags <u>underline</u> for underline, instead it must have been set through the text editor tools.

    Thank you.

     

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    JotForm Support

    Answered by liyam on May 12, 2017 at 09:17 AM

    Hello,

    Yes, the HTML tags that can be used are now limited on the form builder.

    The <u> tag is now replaced by <span> and with this tag the style attribute is how the text gets formatted on the form builder. Example: <span style="text-decoration:underline;"> is how the form builder sets an underline on texts.

    This setting has been put in place as a security measure to limit the probability of using HTML tags to do XSS injection on forms.

    If you have questions, please let us know.

    Thanks.