404 Not Found error when attempting to open uploaded files

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honeycuttmfg
Asked on May 11, 2017 at 04:36 PM
Our users are unable to access the links that they normally do. They get a broken webpage when trying to open the links. This happens with all uploaded files, even ones that previously worked.
Page URL:
https://www.jotformpro.com/uploads/honeycuttmfg/52606207376960/3680145<br/>504514591226/qte3737256.pdf
- uploaded files
- 404 Not Found
AIDAN
Answered on May 11, 2017 at 05:45 PM

I am able to confirm the 404 Not Found error that you receive when you attempt to open the link you provided.

I am escalating this so that our developers can look into it. We will be notified of any progress via this thread.

Apologies for any inconvenience.
JotForm Developer

onur
Answered on December 28, 2017 at 09:25 AM

Hello,

Sorry for the inconvenience but I am able to download that attachment from view submission page. The URL that you've copied is with q. Original file has Q in it as it is shown in the submission page.

Hope that helps,

Regards.