404 Not Found error when attempting to open uploaded files

  • Profile Image
    Asked on May 11, 2017 at 04:36 PM

    Our users are unable to access the links that they normally do. They get a broken webpage when trying to open the links. This happens with all uploaded files, even ones that previously worked.

  • Profile Image
    Answered on May 11, 2017 at 05:45 PM

    I am able to confirm the 404 Not Found error that you receive when you attempt to open the link you provided.

    I am escalating this so that our developers can look into it. We will be notified of any progress via this thread.

    Apologies for any inconvenience.