Customize PDF: How can I customize label fields on the output PDF?

  • MarvyMoms
    Asked on May 11, 2017 at 4:54 PM

    I'd like to be able to customize the label fields on the PDF just like I can on the notification and autoresponder emails.

    For instance, on the fillable form, it might say Full Name with a field to write in the name, but on the PDF the output would say "My name is" and then the answer next to that.

    I see that formatting can be changed on each field. How can I change the text?

  • Kevin Support Team Lead
    Replied on May 11, 2017 at 6:41 PM

    If you want to change the fields labels on the PDF fillable form, you will need to edit them through the form builder, simply click on the label and you will be able to edit it: 

    Customize PDF: How can I customize label fields on the output PDF? Image 1 Screenshot 30

    Here's how it shows on the PDF fillable form: 

    Customize PDF: How can I customize label fields on the output PDF? Image 2 Screenshot 41

    Are  fields on your end not updating when you download the PDF fillable form again? 

    Do note that each time you make a change to your form you need to download it again in order to get changes applied. 

    Do let us know if you have any question. 

  • MarvyMoms
    Replied on May 11, 2017 at 6:57 PM

    Sorry, I should have been more specific. My issue is not with the fillable form, but rather the PDF generated upon submission that is sent as an attachment.

  • Chriistian Jotform Support
    Replied on May 11, 2017 at 8:43 PM

    You can customize the PDF submission that is sent as an attachment in an email. Please see the instructions below: 

    1. Go to the Submission Page.  

    Customize PDF: How can I customize label fields on the output PDF? Image 1 Screenshot 40

    2. Click PDF > Customize PDF.

    Customize PDF: How can I customize label fields on the output PDF? Image 2 Screenshot 51

    3. Start editing the submission PDF report.

    Customize PDF: How can I customize label fields on the output PDF? Image 3 Screenshot 62

    Here's a complete guide on How to Customize PDF Submissions Report.

    Regards.