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    My embedded form is not appearing on SSL website

    Asked by mmaddux on May 11, 2017 at 05:36 PM

    We just added an security certificate to website oxyheal-international.com. The https redirect isn't setup yet, but when I got to http the form appears and when I visit https the form does not appear. What do I need to do to fix this? The link to the form is: 

    Page URL:

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    JotForm Support

    Answered by AIDAN on May 11, 2017 at 07:04 PM

    I examined the page URL you kindly provided, and I couldn't find any embedded form in it.

    Still, I would recommend embedding your form using the iFrame method. We have a guide on how to get your form's iFrame code here: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    I hope this helps. If you need further assistance please let us know. Thank you.

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    Answered by mmaddux on May 11, 2017 at 07:17 PM

    Thanks! Here's the page with the form on it: http://www.oxyheal-international.com/contact-us1

    If you replace http with https, the form does not appear. We could use the iFrame, but it's easier to use the embed link. Thoughts?

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    JotForm Support

    Answered by Mike on May 11, 2017 at 09:00 PM

    The form is currently embedded with http:// protocol.

    Please get a fresh form embed code, it should be with https:// protocol by default.

    Thank you.