My embedded form is not appearing on SSL website

  • mmaddux
    Asked on May 11, 2017 at 5:36 PM

    We just added an security certificate to website oxyheal-international.com. The https redirect isn't setup yet, but when I got to http the form appears and when I visit https the form does not appear. What do I need to do to fix this? The link to the form is: 

    Page URL: https://www.oxyheal-international.com
  • AIDAN
    Replied on May 11, 2017 at 7:04 PM

    I examined the page URL you kindly provided, and I couldn't find any embedded form in it.

    Still, I would recommend embedding your form using the iFrame method. We have a guide on how to get your form's iFrame code here: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    I hope this helps. If you need further assistance please let us know. Thank you.

  • mmaddux
    Replied on May 11, 2017 at 7:17 PM

    Thanks! Here's the page with the form on it: http://www.oxyheal-international.com/contact-us1

    If you replace http with https, the form does not appear. We could use the iFrame, but it's easier to use the embed link. Thoughts?

  • Mike
    Replied on May 11, 2017 at 9:00 PM

    The form is currently embedded with http:// protocol.

    My embedded form is not appearing on SSL website Image 1 Screenshot 20

    Please get a fresh form embed code, it should be with https:// protocol by default.

    Thank you.