- windingoakAsked on May 11, 2017 at 06:00 PM
One of my contact forms is receiving some harassing messages. I'm wondering if I can block the sender?
- JotForm SupportMikeAnswered on May 11, 2017 at 07:30 PM
Thank you for contacting us.
If the messages are coming from the same IP address we can try to block it on our end. Please check this and provide us with the IP address if this is the case.
- windingoakAnswered on May 12, 2017 at 11:43 AMMike,
Yes, if you could block IP address 126.96.36.199, that would help. The client this form is for recently suffered a family tragedy and getting these harassing messages is upsetting her.
Winding Oak LLC
- JotForm SupportdavidAnswered on May 12, 2017 at 12:22 PM
I have blocked that IP from accessing the site but it may not fully block them from being able to fill out the form.
You can set up unique submissions through the form to limit each IP to only a single submission: