Is it possible to block a sender by email address or sending IP address?

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    windingoak
    Asked on May 11, 2017 at 06:00 PM

    One of my contact forms is receiving some harassing messages. I'm wondering if I can block the sender?

     

    Thanks,
    Steve

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    Mike
    Answered on May 11, 2017 at 07:30 PM

    Thank you for contacting us.

    If the messages are coming from the same IP address we can try to block it on our end. Please check this and provide us with the IP address if this is the case.

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    windingoak
    Answered on May 12, 2017 at 11:43 AM
    Mike,

    Yes, if you could block IP address 207.38.129.104, that would help. The client this form is for recently suffered a family tragedy and getting these harassing messages is upsetting her.

    Thanks,
    - Steve
    -----------------------
    Steven Palmquist
    Winding Oak LLC
    763-416-5385

    ...
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    david
    Answered on May 12, 2017 at 12:22 PM

    I have blocked that IP from accessing the site but it may not fully block them from being able to fill out the form. 

    You can set up unique submissions through the form to limit each IP to only a single submission:

    https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form