What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    added a "thank you" response

    Asked by PANCHITA on May 11, 2017 at 06:04 PM

    your told me that if i upgrded to a paid subscription i would not get your advertising below my thank you response..

    i still get it...what can i do...i need response now...i still cant go live until i resolve this...help help help

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    JotForm Support

    Answered by BDAVID on May 11, 2017 at 07:42 PM

    We apologize for not mentioning that when you become a paid user, you need to go to your account settings and uncheck the "Show 'Powered by JotForm' on my forms" option:

    I have done it for you already, so that should not longer show. Let us know if you have more questions.