What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Square Integration: Allow product items to be mapped or have a category when received in Square account

    Asked by rugbynit on May 12, 2017 at 02:50 AM
    +1 for the feature request to be able to give products in Jotform a category type that integrates with Square. My Square reports are skewed because of the item purchases using Jotform with Square payment gateway come in as "uncategorized". And Square does not allow you to edit the category of an already purchased item. So this needs to be done on the Jotform side. 
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    JotForm Support

    Answered by Charlie on May 12, 2017 at 02:59 AM

    I have forwarded this thread to our developers as a feature request so that we can add you in our list of users looking for this feature. Please note that we cannot guarantee that this will be implemented, we also cannot provide an estimated time frame for this. But rest assure that we will update you on this thread as soon as we hear any news.

    Thank you.

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    Answered by daveaas on May 19, 2017 at 10:30 AM

    Another vote for integration of items with Square, wanted to move from stripe to Square because we use Square for other payments. Understand we can do reports but it makes what should be an automated system very manual
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    JotForm Support

    Answered by BJoanna on May 19, 2017 at 12:35 PM

    @daveaas 

    I have moved your request to separate thread and we will provide you an answer there shortly. 

    https://www.jotform.com/answers/1149323 

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    Answered by jgrasso on June 22, 2017 at 03:47 PM

    +1 

    Being able to display Square items in a drop down list would be a huge benefit.
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    JotForm Support

    Answered by Jim_R on June 22, 2017 at 04:24 PM

    @jgrasso - To track feature requests properly and to avoid confusion, I moved your post to a separate thread https://www.jotform.com/answers/1181263 

    We'll have it addressed there shortly.

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    Answered by lizencinia on July 13, 2017 at 03:34 PM

    any updates on this?

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    JotForm Support

    Answered by jonathan on July 13, 2017 at 04:46 PM

    The request feature ticket was already assigned to one of our developer. Please understand that this may take a while longer to be updated since this is not very high in the priority lists the dev team were working on.

    They will post updated response on this thread when available.

    Thank you.

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    Answered by lizencinia on July 13, 2017 at 05:43 PM
    Thanks.
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