I need to change my credit card information

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    noble51
    Asked on April 28, 2010 at 04:27 PM
    I need to change my credit card information on this account.

    I can not seem to find out where to remove one credit card payment info and transfer it over to another credit card.

    Please advise

    Thank You

    Paul Noble
  • Profile Image
    aytekin
    Answered on April 30, 2010 at 02:01 AM
    Your payment was made using our payment gateway: Plimus. So, we do not have access to your credit card information. You might be able to change your credit card info by logging into your Plimus account. You will need to find out your Plimus username (a long string of numbers) from the original plimus email you received when you first paid for JotForm, then enter it on the link below and enter the email address used in email.
    https://secure.plimus.com/jsp/forgot_password.jsp??designId=1

    That will reset your password and you can then login there to change the CC details.

    If you cannot do that, I can cancel your subscription and you can re-subscribe your account when it expires.