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usforientationAsked on May 12, 2017 at 8:21 AM
WE are not receiving notifications when this form is submitted.
Address is myorientation@usf.edu
Today I added rgravanti@usf.edu
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cem JotForm DeveloperReplied on May 12, 2017 at 9:12 AM
Hey usforientation,
The email address "myorientation@usf.edu" was in our bounce list which means notifications would not received as you pointed out. I have removed that email from our bounce list so you will be able to receive notifications again.
In order to prevent further recurrences of bounce issue please take following actions:
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Thank you for writing us.
Have a nice day.