What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm is sending form responses to my email two times back to back. How can I make this stop, I only need one sent to me?

    Asked by terrymesce on May 12, 2017 at 09:42 AM
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    JotForm Support

    Answered by Rose on May 12, 2017 at 10:47 AM

    Thank you for reporting us. 

    I checked your form e-mail setting and found out that there are two notification for the same recipient on your form as you can see.

    If you delete one of them, you will receive only one notification e-mail per submissions.

    If you have more questions, please feel free to contact us.