What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When we click on questions, the background color changes to white.

    Asked by OtisEvents on May 12, 2017 at 10:08 AM

    Good morning!  On the form I recently created, when you try typing information into the boxes, it goes white, not allowing our guests a way to see what they should be entering.  Is there a way to fix this?

     

    Thank you!

    Kourtney

    Page URL:
    https://form.jotform.com/71153926568161

  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 12, 2017 at 11:05 AM

    Hello Kourtney,

    Please disable "Highlight Effect" of your form settings and that should solve your problem. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!