Why I can't amend the question after received the submission?

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    pccwlearning
    Asked on July 17, 2012 at 09:16 AM

    Dear all,

    I finished the questionnaire and submitted the questionnaire for trial purpose. After the submission, I want to have some amendment on the wordings and sequence. I can read the new quesionnaire in the preview. However, the new questionnaire can't update under URL: http://form.jotform.me/form/21981863157462

    Please find the screen cap for your reference. Kindly help and advise the solution via pccw.learning@gmail.com at your earliest convenience.

    Million thanks!

    Regards,

    Rachel Ng (from Hong Kong)

  • Profile Image
    pinoytech
    Answered on July 17, 2012 at 09:26 AM

    Hi,

    To solve the problem, use this form url: http://www.jotform.me/form/21981863157462 instead of http://form.jotform.me/form/21981863157462 and deleting browser cache and cookies may help also. If this form is already embedded into your website all you need to do is edit your form code that you embed in your website then change http://form to http://www.

    If this doesn't work, do let us know so we can further assist you.

    Thank you!

  • Profile Image
    pccwlearning
    Answered on July 17, 2012 at 10:19 AM

    The problem is fixed. Thanks for your help!

  • Profile Image
    pinoytech
    Answered on July 17, 2012 at 10:24 AM

    Good to hear that! If need our assistance again, please don't hesitate to contact us anytime.

    Have a great day!