What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to reset my account's password?

    Asked by Norma  on May 12, 2017 at 08:55 PM

    I tried to reset my passwood but no luck

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    JotForm Support

    Answered by Nik_C on May 13, 2017 at 05:00 AM

    Your email was in the Bounce list, so that's why you weren't able to receive the password reset email. But it was removed, so I initiated a password reset email now, please use it to reset the password.

    If you encounter any problems, please let us know.

    Thank you!