What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I forgot my password and need to reset. Please help

    Asked by Norma on May 13, 2017 at 05:21 AM

    I need help with getting into my account 

    i forgot my password I tried to reset but I can't get emails because someone hacked into it so how can I reset my password??? 

    Help please

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    JotForm Support

    Answered by Kiran on May 13, 2017 at 05:24 AM

    I have checked your email address and couldn't find any accounts registered with this email address. Please provide us with the account username or the email address or any form ID in the account to locate your account. 

    We will wait for your response. Thank you!