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Joanne McdonoughAsked on May 13, 2017 at 8:56 AM
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Welvin Support Team LeadReplied on May 13, 2017 at 9:14 AM
The account has been suspended due to the credit card fields in your forms. Please note that we do not allow forms to collect a credit card details using our textbox field. We consider this as phishing which is against our Terms of Use (http://www.jotform.com/terms/).
I have reactivated your account, but I have deleted the said fields. Please refrain from adding them again. If you want to collect a payment at later date, you have to use our payment integrations, and enable authorization only.
https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
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Joanne McdonoughReplied on May 13, 2017 at 10:43 AMThank you! I did not realize that. I will avoid that in the future :)
JoAnne McDonough
Usborne Books & More
Independent Consultant
W4215.myubam.com
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Steve McCroryReplied on January 8, 2018 at 1:34 PM
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John_BensonReplied on January 8, 2018 at 2:18 PM
@Steve McCrory
To better assist you, I have moved your issue to a new thread. Please wait for our reply on this link: https://www.jotform.com/answers/1342413
Thank you.
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adeReplied on June 17, 2020 at 4:05 AM
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Richie JotForm SupportReplied on June 17, 2020 at 6:09 AM
Hello Ade, I have moved your question to a new ticket to assists you better.
Kindly follow this link https://www.jotform.com/answers/2394129