What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why when i attempt to fill out the forms that it will not allow me to click in the box to fill them out online?

    Asked by dpercival on May 13, 2017 at 02:32 PM
  • Profile Image
    JotForm Support

    Answered by Jim_R on May 13, 2017 at 06:25 PM

    Can you please give us the Form ID/URL so we can have a closer look? Your account doesn't seem to have any forms at the moment. And if the form was embedded on a page on your website, share with us the URL too so we can check it from there.

    It would also be helpful if you could give more details about your issue (e.g. which box are you referring to, what's the name of the field, etc.). Thanks! 😊