What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form does not work with Chrome?

    Asked by genedixon on May 13, 2017 at 02:48 PM

    I find that when I use Chrome the "SEND NOW"  does not show up and am unable to send message. However it does work with MSIE. Please explain.

    Eugene Dixon



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    JotForm Support

    Answered by EltonCris on May 13, 2017 at 06:31 PM

    That particular theme you are using is designed for 3 input fields and a textarea field. Since you added a captcha field to your form, this breaks its layout.

    I suggest you use the newest version of that form theme. It's much cleaner and will work even if you add a captcha field. You can clone the form here: https://www.jotform.com/form-templates/customized-website-contact-form-2

    Or if you want to say with using your form, remove the captcha field, that should restore the layout of the form.

    If you have further questions, let us know.