Form does not work with Chrome?

  • genedixon
    Asked on May 13, 2017 at 2:48 PM

    I find that when I use Chrome the "SEND NOW"  does not show up and am unable to send message. However it does work with MSIE. Please explain.

    Eugene Dixon

     

    gunnygene@gmail.com

    Jotform Thread 1143923 Screenshot
  • Elton Support Team Lead
    Replied on May 13, 2017 at 6:31 PM

    That particular theme you are using is designed for 3 input fields and a textarea field. Since you added a captcha field to your form, this breaks its layout.

    I suggest you use the newest version of that form theme. It's much cleaner and will work even if you add a captcha field. You can clone the form here: https://www.jotform.com/form-templates/customized-website-contact-form-2

    Or if you want to say with using your form, remove the captcha field, that should restore the layout of the form.

    If you have further questions, let us know.