What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email sender name comes none

    Asked by session on April 28, 2010 at 05:58 PM
    i have some forms,

    one of the my forms, when i try to send mail, it is sending from "none" name

    but with my other forms, when i try to send mail, it is sending from "JotForm" name

    what is the "none" ?
  • Profile Image
    JotForm Founder

    Answered by aytekin on April 30, 2010 at 02:07 AM
    You can change From name from Reply-to and Recipient Settings page on the Email Wizard.

  • Profile Image

    Answered by session on April 30, 2010 at 03:40 AM
    thanks, it is worked.
  • Profile Image

    Answered by session on April 30, 2010 at 08:21 AM
    i tried again but the problem is at question field.

    i choosed senders name as JotForm
    then i wanted to change question field name "Your Message" as "Mesaj" then i saved and try to send mail, it is sending from "none" name.