What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How many monthly payment submissions do you get on the Silver plan?

    Asked by feelinc on May 13, 2017 at 10:55 PM
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    JotForm Support

    Answered by John_Benson on May 14, 2017 at 12:57 AM

    I checked your form and you're under the Free account. The monthly limit payment submissions of the Silver plan is 10,000 while the Free account has a limit of 10 payment submissions. See image below:

    To upgrade your account, please follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Also, every 1st day of the month form views and submissions resets back to 0. 

    Hope that helps.