Checkboxes Not Working

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    AlkalineWellness
    Asked on May 14, 2017 at 10:44 AM

    This form: https://form.jotformeu.com/71253758936366

    Checkboxes are unable to be checked, even when viewing in incognito mode, no ad block software is running, not working in another browser (Microsoft edge, form built in chrome).

    Please help!

    Thanks
    Connie

    PS - Video showing the issue: http://somup.com/cbh225VeUF

  • Profile Image
    liyam
    Answered on May 14, 2017 at 12:41 PM

    Hello Connie,

    I checked the form but as coming from my observation, the checkboxes are getting selected. However, the color of the select highlight is white, and it's close to the color of the background, which why it somewhat gives an impression of not being selected.

    By changing the color, it should resolve the issue.

    If you have questions or if you need assistance, please let us know.

    Thanks.

  • Profile Image
    liyam
    Answered on May 21, 2017 at 01:21 AM

    You are very much welcome, Connie. Feel free to get back to us if you have other questions or concerns :)

     

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    Answered by AlkalineWellness

     

    Thanks, you're awesome!