Is the email function of a form use - supposed to work?

  • rqcook
    Asked on May 14, 2017 at 6:31 PM

    My email apainterofdreams@gmail.com

    is not on the bounce list.

    But the incoming emails that would tell that there

    is a new contact - do not come.

     

     

     

    https://www.jotform.com/build/70427419081151  

    Yes, it looks good.

    Yes, it was easy to create.

    Yes, it is easy to manage.

     

    Am I to expect when someone enters form information -

    That I will receive an email that tells that the form is complete

    and has been sent?

     

    In my tests -

    of filling out the form myself -

    It appears to be not happening.

     

    It appears that I must sign in and check for completed forms.

     

    Is this how it is supposed to be?

    Or

    Are there hidden problems that I am not aware?

     

    I have added 2 email accounts.   No alert - is transmitted to either account.

     

    apainterofdreams@gmail.com

    has not had an email sent for the posted forms.

  • Mike_G JotForm Support
    Replied on May 14, 2017 at 6:49 PM

    I see that you have created a separate thread regarding this concern.

    https://www.jotform.com/answers/1144333

    I have already responded to that thread and I would suggest you refer to it if you have any further questions to avoid confusion.

    Thank you.