Form History: Unable to revert form's previous state using the Revision History Tool

  • rnils
    Asked on May 14, 2017 at 7:12 PM
    I have noticed the revisions history to take my form back to a previous state, but that also doesn't work!!!!!!!!!!!!!!!!!!!!! This is the 5th thing in as many days that has caused issues, it's embarrassing!!Form History: Unable to revert forms previous state using the Revision History Tool Image 1 Screenshot 20
  • jonathan
    Replied on May 14, 2017 at 7:44 PM

    I think it was the form using encryption that was causing Revision History tool to fail.

    Form History: Unable to revert forms previous state using the Revision History Tool Image 1 Screenshot 20

    I suggest you turn OFF encryption in the form first before you revert it to previous versions using Revision History tool.

    Let us know if this did not resolve the issue.

     

  • MedCo
    Replied on May 14, 2017 at 7:50 PM

    Turning off encryption then made it not possible to view my encrypted submissions, even after turning encryption back on, so it created a new issue

  • Chriistian Jotform Support
    Replied on May 14, 2017 at 9:12 PM

    @Medco, 

    I can see that you have also an issue about the Encrypted Form. Please follow up the thread: https://www.jotform.com/answers/1144368 that we have opened for you so that we can address your concern properly.

    Regards.