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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem loading the page on phone

    Asked by pointeforms on May 14, 2017 at 08:30 PM

    Hello,

    I am a new user, and am looking forward to using several forms with our business.  I am trying to use the one form, but when I do, it gives me an error code, that there was a problem with the website, and it re-sets the from.

    Everytime I try to use the form again, It gives me the error code and resets the form blank.

    Please help... I am sure its something simple, (probably a first time user mistake on my end, I just cant figure it out)

    Thanks,

    Greg

    Page URL:
    https://form.jotform.us/71316152230139

    Screenshot
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    Answered by Sven on May 15, 2017 at 12:19 AM

    Hi, 

    I just checked your form and submitted (please ignore my test submissions) on multiple browsers and I couldn't reproduce the issue. Can you please try with a different browser or a different network and see how you get on? That will help us identify the issue more accurately.

     

    Thank you!