Problem loading the page on phone

  • pointeforms
    Asked on May 14, 2017 at 8:30 PM

    Hello,

    I am a new user, and am looking forward to using several forms with our business.  I am trying to use the one form, but when I do, it gives me an error code, that there was a problem with the website, and it re-sets the from.

    Everytime I try to use the form again, It gives me the error code and resets the form blank.

    Please help... I am sure its something simple, (probably a first time user mistake on my end, I just cant figure it out)

    Thanks,

    Greg

    Jotform Thread 1144384 Screenshot
  • Sven
    Replied on May 15, 2017 at 12:19 AM

    Hi, 

    I just checked your form and submitted (please ignore my test submissions) on multiple browsers and I couldn't reproduce the issue. Can you please try with a different browser or a different network and see how you get on? That will help us identify the issue more accurately.

     

    Thank you!