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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Problem loading the page on phone

    Asked by pointeforms on May 14, 2017 at 08:30 PM


    I am a new user, and am looking forward to using several forms with our business.  I am trying to use the one form, but when I do, it gives me an error code, that there was a problem with the website, and it re-sets the from.

    Everytime I try to use the form again, It gives me the error code and resets the form blank.

    Please help... I am sure its something simple, (probably a first time user mistake on my end, I just cant figure it out)



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    Answered by Sven on May 15, 2017 at 12:19 AM


    I just checked your form and submitted (please ignore my test submissions) on multiple browsers and I couldn't reproduce the issue. Can you please try with a different browser or a different network and see how you get on? That will help us identify the issue more accurately.


    Thank you!