What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I got an email saying I'm over 900 form views

    Asked by dougspector on May 14, 2017 at 09:51 PM

    Do I get charged per view or form filled-out and submitted?

     

    Just got an email saying I'm over 900...but not sure what that means. 

    Page URL:
    www.apartmentlivinglocators.com

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    JotForm Support

    Answered by John_Benson on May 15, 2017 at 01:56 AM

    No, you don't get charge on form submissions and form views. I checked your account and you're under the Free account. I can see that you have 911 form views as of checking.

    For free account, the monthly form view limit is 1,000 and the monthly submission limit is 100 (10 for payment submissions). The monthly form view and submission limit always reset back to 0 every 1st day of the month

    If you want to increase your form view and submission limit you have an option to upgrade your account. Here's a guide on: How-to-Upgrade-My-Account

    If you have questions, please contact us again.

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    Answered by dougspector on May 15, 2017 at 10:43 AM
    But how do you know how many times it's been viewed?


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    Answered by dougspector on May 15, 2017 at 10:43 AM
    how many submissions do I have?


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    Answered by dougspector on May 15, 2017 at 10:43 AM
    could you please give me a few more under the Free Plan?


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    JotForm Support

    Answered by AIDAN on May 15, 2017 at 10:47 AM

    Please note that you can lift the form views limit by adding JotForm branding to the bottom of your forms. In order to do that please follow these steps:

    1. Login then open your account settings page: https://www.jotform.com/myaccount/settings

    2. Check the "JotForm Footer" box:

    I hope this helps. If you need further assistance please let us know. Thank you.