I got an email saying I'm over 900 form views

  • dougspector
    Asked on May 14, 2017 at 9:51 PM

    Do I get charged per view or form filled-out and submitted?

     

    Just got an email saying I'm over 900...but not sure what that means. 

  • John_Benson
    Replied on May 15, 2017 at 1:56 AM

    No, you don't get charge on form submissions and form views. I checked your account and you're under the Free account. I can see that you have 911 form views as of checking.

    For free account, the monthly form view limit is 1,000 and the monthly submission limit is 100 (10 for payment submissions). The monthly form view and submission limit always reset back to 0 every 1st day of the month

    If you want to increase your form view and submission limit you have an option to upgrade your account. Here's a guide on: How-to-Upgrade-My-Account

    I got an email saying Im over 900 form views Image 1 Screenshot 20

    If you have questions, please contact us again.

  • dougspector
    Replied on May 15, 2017 at 10:43 AM
    But how do you know how many times it's been viewed?


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  • dougspector
    Replied on May 15, 2017 at 10:43 AM
    how many submissions do I have?


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  • dougspector
    Replied on May 15, 2017 at 10:43 AM
    could you please give me a few more under the Free Plan?


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  • AIDAN
    Replied on May 15, 2017 at 10:47 AM

    Please note that you can lift the form views limit by adding JotForm branding to the bottom of your forms. In order to do that please follow these steps:

    1. Login then open your account settings page: https://www.jotform.com/myaccount/settings

    2. Check the "JotForm Footer" box:

    I got an email saying Im over 900 form views Image 1 Screenshot 20

    I hope this helps. If you need further assistance please let us know. Thank you.