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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Getting "The UPDATE WIDGET button was pressed after the popup authentication process message" message?

    Asked by Dennisdenver on May 15, 2017 at 12:01 AM

    What is What is: the UPDATE WIDGET button was pressed after the popup authentication process.

    I can send a form but the person it is sent to gets the above message and can not send the form back to me



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    JotForm Support

    Answered by Charlie on May 15, 2017 at 02:18 AM


    Can we get the link of the form you are trying to send? Based from the message you shared, it seems like one of your widgets is not properly configured or has some issues which is why there is a need to open it and click the "Updated widget" button.

    I see you only have one form in your account which is "Rental Application", I went ahead and tested that form, below is a screencast of my action:


    I did not get any error or warning message, I presume you were referring to a different form, if so, please share the link to us. 

    We'll wait for your response.