What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When we upgrade from free to higher plan, old submission data will still be available?

    Asked by Suzie on May 15, 2017 at 12:13 AM
    If we start with the Starter level and then upgrade to Bronze or Silver, will all our stored submissions that were received while using the Starter level still be available?
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    JotForm Support

    Answered by ashwin_d on May 15, 2017 at 12:15 AM

    Hello Suzie,

    Yes you can start with free plan and then upgrade to desired plan. All submissions which were received in free plan will still be available. Please note that you can upgrade / downgrade submission anytime you want.

    Hope this answers your query. Do get back to us if you have any questions.

    Thank you!