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    Cannot log on and still waiting for password reminder

    Asked by gillian  on May 15, 2017 at 05:19 AM

    I attempted to get onto my account and it would not let me log on. I clicked password reminder and I am still waiting on it.

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    Answered by Sven on May 15, 2017 at 05:28 AM

    Can you please provide the email address you're using? So we can check if it's in the bounce list, at the moment I see an account under the name gillian, but there's no email address associated with it.

     

    Thank you!