My email address gets into the bounce list and I am not notified about it

Hi ! I just figured out that my email was on your bouncelist. However I didnt got an email notification. By this I lost 10 Appointments. I dont log in everyday into jotform. 

This is bad! Do I have to face this situation again (I mean to be on a bounce List). And why am I on the bounce List??

Klaus

I'm sorry to say, but we don't have a feature to notify form owners when their email addresses get into our bounce list. We have this workaround: https://www.jotform.com/help/403-How-to-Get-Notified-if-Email-Alerts-Failed-to-Send. This is a bit advance. If you want to implement this, but can't get it to work, let us know so we can check and help you about it.

As for the bounce/block emails, you only have three (3) based on our email log. You can also check this under your account history section:

https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

You can prevent this from happening in the future by doing the following:

1. Add noreply@jotform.com to your safe sender or contact list.

2. Add jotform.com to your safe domain list.

3. If you can whitelist a list of IP Addresses, you can find our listing here: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.

For more information, please read the following guides:

https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications